Privacy Policy

1. Introduction

Sunnyside Beach E-Scooter Rentals ("we," "us," or "our") operates the rental service at Sunnyside Beach. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information when you use our service, visit our website, or interact with us.

2. Information We Collect

We collect information you provide directly to us, including:

• Name and email address (for coupon card registration)
• Phone number (for contact and rental purposes)
• Payment information (processed securely through third-party providers)
• Identification information (verified at rental time)
• Rental history and usage data

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your rental requests
• Issue digital coupon cards and wallet passes
• Communicate with you about your rental or account
• Verify your identity and age compliance
• Improve our service and website
• Comply with legal obligations
• Prevent fraud and abuse

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

5. Third-Party Services

We use third-party service providers to assist with our operations, including:

• Payment processors (for secure payment handling)
• Wallet pass providers (Boomerangme for digital pass issuance)
• Waiver management systems (CleverWaiver)
• Booking systems (Booqable)

These providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your information.

6. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may limit certain website functionality.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Data portability

To exercise these rights, please contact us at our rental location at Sunnyside Beach, Lakeshore Blvd W, Toronto.

8. Children's Privacy

Our service is not intended for individuals under 18 years old. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. You may request deletion of your information at any time, subject to legal retention requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our service constitutes acceptance of any modifications.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please visit us at Sunnyside Beach, Lakeshore Blvd W, Toronto, or contact us during our operating hours.